Last Updated: May 31, 2026
Website: https://dmrlesolutions.com and/or any subdomain, temporary domain, or any associated or related web-based infrastructure operated and controlled by DMRLE Solutions.
I. Interpretation and Definitions
I.1 Interpretation
a. Words whose initial letter is capitalized shall have the meanings assigned to them in the definitions set forth below. Such definitions shall apply equally whether used in the singular or plural form.
I.2 Definitions
a. For the purposes of these Terms and Conditions:
i. Provider: Alexander Demmerle, sole proprietor of the business operating under the trade name DMRLE Solutions.
ii. Company, We, Us, or Our: shall refer to the Provider as defined above.
iii. Device: any internet-enabled equipment, including, without limitation, a computer, mobile phone, or digital tablet.
iv. Website: the website accessible at https://dmrlesolutions.com, together with any subdomain or related web infrastructure operated by DMRLE Solutions.
v. Services: the data network installation, configuration, maintenance, and information technology infrastructure services provided by DMRLE Solutions, whether through the Website or through in-person channels.
vi. Terms and Conditions (also referred to as the “Terms”): this document, which governs access to and use of the Website, as well as the engagement of the Services.
vii. User or You: any natural person or legal entity that accesses or uses the Website or engages the Services.
viii. Consumer: a User who engages the Services for personal, family, or household purposes, within the meaning of Argentine Consumer Protection Law No. 24,240.
ix. Service Agreement: the specific agreement entered into between the Provider and the User for the provision of particular Services, which may be evidenced through an accepted quotation, a signed work order, or a master service agreement.
II. Acknowledgement and Acceptance
a. These Terms govern the use of the Website and the contractual relationship between the User and the Provider. Access to the Website or the engagement of the Services constitutes full and unconditional acceptance of these Terms. If the User does not agree with any provision herein, the User shall refrain from accessing the Website and from engaging the Services.
b. The User represents and warrants that they are over eighteen (18) years of age and possess full legal capacity to enter into binding obligations under applicable Argentine law, in particular the Argentine Civil and Commercial Code (Law No. 26,994) and the Argentine Consumer Protection Law (Law No. 24,240).
c. Access to and use of the Website are also subject to DMRLE Solutions’ Privacy Policy, which governs the processing of the User’s personal data in accordance with Argentine Personal Data Protection Law No. 25,326.
III. Description of the Services
a. DMRLE Solutions provides professional services in the field of technological infrastructure, including, without limitation:
i. Design, installation, and configuration of data networks and information technology infrastructure.
ii. Preventive and corrective maintenance of network systems.
iii. Structured cabling.
iv. Voice over Internet Protocol (VoIP) communication systems.
v. Uninterruptible Power Supply (UPS) systems.
vi. Access control system integrations.
vii. Technological consulting in network infrastructure.
b. The Services may be provided on-site, remotely, or through a hybrid arrangement, as agreed in each Service Agreement.
c. No publication on the Website shall constitute a legally binding commercial offer. Any formal engagement of Services shall be perfected exclusively through a written accepted quotation, work order, or master service agreement executed by both parties, in accordance with Articles 971, 972, and related provisions of the Argentine Civil and Commercial Code (Law No. 26,994).
IV. Engagement of Services
IV.1 Engagement Procedure
a. The engagement of Services shall be carried out through the following steps:
i. The User requests information or a quotation via the Website contact form, email, or in person.
ii. DMRLE Solutions prepares and issues a detailed quotation.
iii. The agreement is deemed perfected upon the User’s express acceptance of the quotation.
IV.2 Quotations
a. Quotations shall remain valid for fifteen (15) calendar days from the date of issuance, unless otherwise stated. Upon expiration of such term, prices and conditions may be modified by the Provider.
IV.3 Payment Terms
a. Payment terms shall be those agreed in each Service Agreement. In the absence of specific terms, the following default conditions shall apply:
i. Installation services: 50% upon commencement of work and 50% upon completion and acceptance.
ii. Recurring maintenance services: monthly payment in advance.
b. Failure to comply with payment deadlines may result in suspension of the Services, without prejudice to any legal actions that may be available to the Provider.
IV.4 User Obligations
a. For the proper provision of the Services, the User undertakes to:
i. Provide physical and/or remote access to facilities or systems as required.
ii. Supply accurate, complete, and timely information regarding existing infrastructure.
iii. Appoint a designated technical or administrative point of contact responsible for the execution of the Services.
iv. Comply with the agreed payment terms.
V. Warranty and Scope of Services
a. DMRLE Solutions warrants that the Services shall be performed with professional diligence and in accordance with industry standards. Unless otherwise agreed in the Service Agreement, a warranty period of thirty (30) calendar days shall apply to installation works performed, calculated from the date of delivery.
b. This warranty shall not cover damages caused by misuse, intervention by unauthorized third parties, force majeure or fortuitous event (Articles 1730 and 1731 of the Argentine Civil and Commercial Code), nor deterioration resulting from normal wear and tear of equipment.
c. This warranty is granted without prejudice to the rights afforded to Consumers under Argentine Consumer Protection Law No. 24,240 and the Argentine Civil and Commercial Code.
VI. Third-Party Services Integration
a. The Website integrates third-party technological services necessary for its operation, security, and functionality:
i. Cloudflare, Inc.: acts as a content delivery network (CDN), providing secure DNS routing and threat mitigation services.
ii. Google reCAPTCHA (Google LLC): verification service implemented in the contact form to prevent automated access and abusive traffic.
iii. Apple Inc. (iCloud Mail): corporate email infrastructure used for the receipt and management of user inquiries.
b. Certain technical data — including IP addresses, device identifiers, and browsing metadata — may be automatically processed by such providers for cybersecurity and operational stability purposes, in accordance with their respective privacy policies. For further information regarding data processing activities, please refer to our Privacy Policy.
VII. Intellectual Property
a. All content published on the Website — including, without limitation, texts, images, designs, logos, technical diagrams, documentation, and source code — is the property of DMRLE Solutions or its licensors, and is protected under Argentine Intellectual Property Law No. 11,723, as well as applicable international treaties.
b. Any reproduction, modification, distribution, or commercial use of such content without the prior written authorization of the Provider is strictly prohibited. Access to the Website does not grant or transfer any license, ownership rights, or intellectual property rights over the assets of DMRLE Solutions.
VIII. Links to Third-Party Websites
a. The Website may contain links to third-party websites. DMRLE Solutions does not control and shall not be held responsible for the content, privacy policies, or practices of such third-party websites. Users are advised to review the terms and privacy policies of any third-party websites they access.
IX. Termination of the Service Agreement
a. Either party may terminate the Service Agreement under the circumstances and in accordance with the procedures set forth therein and under the Argentine Civil and Commercial Code (Articles 1083 et seq.).
b. In the event of breach by the User — including, without limitation, non-payment or unjustified refusal to grant access to facilities — the Provider may suspend the provision of the Services.
c. In the case of Consumers, the termination rights provided under Articles 10 bis and 11 of Argentine Consumer Protection Law No. 24,240 shall be fully respected.
X. Limitation of Liability
a. The Provider’s liability arising from the provision of the Services shall be limited to direct and foreseeable damages resulting from the breach of its contractual obligations, and shall in no event extend to indirect damages, loss of profits, or loss of opportunity, except in cases of wilful misconduct (fraud) or gross negligence on the part of the Provider.
b. This limitation shall apply to the maximum extent permitted under applicable law. In the case of agreements entered into with Consumers, the mandatory provisions of Argentine Consumer Protection Law No. 24,240 and the Argentine Civil and Commercial Code shall apply in full and shall prevail over any contractual provision to the contrary.
XI. Website Disclaimer
a. The Website is provided on an “as is” and “as available” basis. DMRLE Solutions does not warrant or guarantee the permanent, continuous, or uninterrupted availability of the Website, nor that it will be free from technical errors or cybersecurity incidents beyond its reasonable control. The Provider shall implement reasonable measures aimed at minimizing service interruptions.
XII. Governing Law and Jurisdiction
a. These Terms shall be governed by and construed in accordance with the laws of the Republic of Argentina, in particular the Argentine Civil and Commercial Code (Law No. 26,994) and the Argentine Consumer Protection Law (Law No. 24,240).
b. For any disputes arising between the Provider and Users who do not qualify as Consumers, the parties agree to submit to the exclusive jurisdiction of the Ordinary Courts of the City of Buenos Aires, Federal Capital (Ciudad Autónoma de Buenos Aires).
c. For disputes involving Consumers, jurisdiction shall lie with the courts of the Consumer’s domicile or the place of execution of the agreement, at the Consumer’s option, in accordance with Articles 36 and 63 of Law No. 24,240.
XIII. Dispute Resolution
a. In the event of any claim or dispute, the User undertakes to first contact DMRLE Solutions via email at info@dmrlesolutions.com, in order to attempt an amicable resolution within a period of ten (10) business days.
b. Without prejudice to the foregoing, Consumers shall retain at all times the right to file claims before consumer protection authorities (including COPREC or any competent provincial consumer protection authority), in accordance with Argentine Consumer Protection Law No. 24.240.
XIV. Severability and Waiver
a. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to render it valid and enforceable, and the remaining provisions shall continue in full force and effect.
b. The failure or delay by the Provider to enforce any right or require the performance of any obligation under these Terms at any given time shall not constitute a waiver of such right, nor shall it prevent the Provider from enforcing such right at a later time.
XV. Amendments to the Terms
a. The Provider reserves the right to amend these Terms. Any changes shall be communicated to the User at least ten (10) calendar days prior to their effective date, through a prominent notice published on the Website.
b. Continued use of the Website or the Services after the effective date of such amendments shall constitute acceptance of the updated Terms. If the User does not accept the modifications, the User may terminate the then-current agreement without penalty, by notifying the Provider prior to the expiry of the aforementioned notice period.
XVI. Language Provision
a. These Terms are drafted in the Spanish language, which shall be the official language for all legal and interpretative purposes. In the event of any translated versions, the Spanish version shall prevail in the event of any discrepancy or inconsistency.
XVII. Contact
a. For inquiries, complaints, or the exercise of rights, the User may contact DMRLE Solutions through the following channels:
i. Email: info@dmrlesolutions.com
ii. Website: https://dmrlesolutions.com