Last Updated: May 31, 2026
Data Controller: DMRLE Solutions (commercial trade name operating under the jurisdiction of the Republic of Argentina)
Website: https://dmrlesolutions.com and/or any subdomain, temporary domain, or related web infrastructure operated by DMRLE Solutions.
Legal Contact Email: info@dmrlesolutions.com
I. Regulatory Framework and Supervisory Authority
a. This Privacy Policy has been drafted in compliance with:
i. Argentine Personal Data Protection Law No. 25,326 and its Regulatory Decree No. 1558/2001.
ii. Regulations issued by the Agency for Access to Public Information (AAIP), acting as the supervisory authority.
iii. Provision No. 10/2008 issued by the former National Directorate for Personal Data Protection (currently the AAIP).
iv. The Argentine Civil and Commercial Code (Law No. 26,994).
b. By accessing, browsing, or providing personal data through the Website, the User grants free, express, and informed consent to the processing of their personal data in accordance with the purposes described in this Privacy Policy.
II. Guiding Principles for Data Processing
a. DMRLE Solutions declares that the processing of personal data is carried out in compliance with the principles established under Law No. 25,326:
i. Purpose Principle: Personal data shall be collected and processed solely for specific, explicit, and legitimate purposes, and shall not be used for purposes incompatible with those disclosed.
ii. Data Quality Principle: Personal data must be adequate, relevant, not excessive, and accurate in relation to the purposes for which they were collected. Reasonable measures shall be adopted to ensure their updating where necessary.
iii. Consent Principle: Data processing shall only be carried out where the data subject has provided free, express, and informed consent, except in the cases provided under Article 5 of Law No. 25,326.
iv. Security Principle: Technical and organizational measures shall be implemented to protect personal data against unauthorized access, loss, alteration, or destruction (Article 9, Law No. 25,326).
v. Confidentiality Principle: Any person involved in the processing of personal data shall be bound by a duty of professional secrecy in respect thereof (Article 10, Law No. 25,326).
III. Categories of Collected Data
III.1 Data Provided by the User
a. The data voluntarily provided by the User through contact forms, quotation requests, or communication channels enabled on the Website includes:
i. First and last name.
ii. Email address.
iii. Telephone number.
iv. Company or organization name (for business Users).
v. Technical or professional information voluntarily provided by the User within the content of the message.
III.2 Automatically Collected Data
a. The Website automatically collects certain technical data and interaction metadata for security and operational purposes:
i. IP address.
ii. Device identifiers.
iii. Browser information (user agent).
iv. Access date and time logs.
The provision of personal data is voluntary. However, failure to provide data marked as mandatory in the relevant forms may prevent the Company from processing the User’s inquiry or request.
IV. Purposes of Processing
a. The personal data collected shall be processed exclusively for the following purposes:
i. To handle and respond to technical and commercial inquiries related to DMRLE Solutions’ Services.
ii. To prepare and issue quotations and service proposals.
iii. To manage the contractual relationship arising from the provision of Services, including invoicing and operational communications.
iv. To ensure the security, stability, and proper functioning of the Website, including the prevention of unauthorized access and the mitigation of cybersecurity incidents.
b. Personal data shall not be used for purposes incompatible with those set forth herein, nor for the sending of unsolicited commercial communications (spam).
V. Security Measures and Safeguarding
a. DMRLE Solutions implements technical, organizational, and administrative measures aimed at protecting personal data against unauthorized access, loss, alteration, unlawful disclosure, or destruction, in compliance with Article 9 of Law No. 25,326, including:
i. Encryption of communications through SSL/TLS protocols.
ii. Restricted access controls to personal data processing systems.
iii. Security monitoring and implementation of mechanisms for the detection of unauthorized access attempts.
b. Notwithstanding the foregoing, no security system can guarantee absolute protection. In the event of any security incident that may affect personal data, DMRLE Solutions shall act in accordance with applicable regulations, including notification to data subjects and to the AAIP where required.
VI. Data Processors and International Data Transfers
a. For the purposes of Website operation, certain personal data may be processed or stored by technology service providers acting as data processors. Such providers shall access personal data solely to the extent necessary to perform the contracted services and are contractually or legally required to process such data in accordance with adequate security standards.
b. The main service providers include:
i. Cloudflare, Inc.: content delivery network (CDN), perimeter security, and threat mitigation services. Privacy Policy: https://www.cloudflare.com/privacypolicy/
ii. Google LLC (reCAPTCHA): security verification service used to protect against automated traffic. Privacy Policy: https://policies.google.com/privacy
iii. Apple Inc. (iCloud Mail): corporate email infrastructure used for the receipt and management of communications. Privacy Policy: https://www.apple.com/legal/privacy/
c. Given that these providers may operate infrastructure outside the Argentine Republic, the User’s personal data may be subject to international data transfers, primarily to the United States of America. Such transfers are carried out to the extent necessary for the provision of services and in accordance with the security measures implemented by each provider.
d. Under no circumstances does DMRLE Solutions sell, rent, or commercially exploit personal data.
VII. Data Subject Rights (ARCO Rights)
a. Pursuant to Articles 14, 15, and 16 of Law No. 25,326, the data subject may exercise the following rights:
i. Right of Access: to request information regarding their personal data held in the Company’s databases. This right may be exercised at intervals of no less than six (6) months, unless the data subject demonstrates a legitimate interest.
ii. Right to Rectification: to request the correction of inaccurate or incomplete data.
iii. Right to Update: to request that their personal data be updated.
iv. Right to Erasure (Deletion): to request the deletion of personal data when it is no longer necessary or relevant for the purposes for which it was collected, or when it has been unlawfully processed.
b. To exercise these rights, the data subject shall send a request to info@dmrlesolutions.com, indicating in the subject line: “Exercise of ARCO Rights – Law 25,326”, and shall provide reliable proof of identity. DMRLE Solutions shall respond within the time limits established by applicable regulations.
VIII. Mandatory Informational Notice
“The data subject has the right to access their personal data free of charge at intervals of no less than six months, unless a legitimate interest is demonstrated pursuant to Article 14, Section 3 of Law No. 25,326. The AGENCY FOR ACCESS TO PUBLIC INFORMATION, acting as the Supervisory Authority under Law No. 25,326, is empowered to receive and handle complaints and claims filed in relation to non-compliance with personal data protection regulations.”
IX. Cookies and Tracking Technologies
a. The Website uses cookies and similar technologies strictly for technical, security, and operational purposes. Such technologies may be used by the infrastructure providers referred to in Section VI (Cloudflare, Inc. and Google LLC), without any purpose of creating individualized commercial profiles or engaging in automated decision-making producing legal or similarly significant effects on Users.
b. The User may configure their browser to reject or delete cookies. However, such configuration may affect the proper functioning of certain Website features.
X. Data Retention
a. Personal data shall be retained for the period necessary to fulfil the purposes for which it was collected, including the statute of limitations for any legal actions arising from the contractual relationship (five (5) years pursuant to Article 2560 of the Argentine Civil and Commercial Code, unless special limitation periods apply).
b. Upon expiry of such period, the data shall be deleted or anonymized, except where a legal obligation requires further retention.
XI. Amendments and Updates
a. DMRLE Solutions reserves the right to modify this Privacy Policy in order to reflect legal, technological, or operational changes. Any amendments shall be published on the Website at least ten (10) calendar days prior to their effective date.
b. Continued use of the Website after the effective date of such amendments shall constitute acceptance of the updated Privacy Policy. Users are encouraged to review this document periodically.
XII. Contact and Inquiries
a. To exercise their rights, submit inquiries, or file complaints regarding the processing of their personal data, the User may contact DMRLE Solutions through the following channels:
i. Email: info@dmrlesolutions.com
ii. Website: https://dmrlesolutions.com
b. The User also has the right to file a complaint or claim with the Agency for Access to Public Information (AAIP), the enforcement authority of Law No. 25,326, via https://www.argentina.gob.ar/aaip.